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CONFIDENTIAL
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Customer and Market Operations
Service Bulletin No. SB-084/13.07.07
EMEA Customer Care
COMMON SW
MULTI PROTOCOL PHOENIX SERVICE SOFTWARE VERSION 2007.20.4.28513
Version history:
Version 1 13.07.07
Initial version
Multi protocol (including support for CDMA, GSM, TDMA and WCDMA)
Phoenix Service Software version 2007.20.4.28513 has been released.
If you have any pervious Phoenix version
2007.4.6.170
or older
you must
uninstall it before installing this release.
Note! If you are installing this version of Phoenix with FLS-4S or FLS-5
then install the FLS-drivers first, please see SB-082.
In order to use FPS-11, you must install a separate package, which will be
released with Phoenix separately.
This Phoenix Service Software installation package includes following SW
components:
-
Phoenix Service Software 2007.20.4.28513
-
DK2 Dongle Driver v 7.00.0.0
-
Connectivity Cable Driver 6.83.9.0
-
FLS-4SDongleDriver v 2.09.10
-
Flash Update files for FLS-4S, FPS-8 and FPS-10 v 07.19.023
Recommended PC HW requirements:
-
ComputerProcessor:Pentium 700 MHz or higher
-
RAM 256 MB
-
Needed disk space 100-200 MB
Supported Operating Systems:
-
Windows 2000 Service Pack 4 or higher
-
Windows XP Service Pack 1 or higher
During installation a DESKey software protection dongle must be attached.
(concerns also FLS-x) There are two types of dongle – the parallel port
connection and USB connection. When installing Phoenix into Win2000 or XP
you must have admin rights locally.
For using the Phoenix in Win2000 or XP, user must have power user rights.
After installing Phoenix Service Software version 2007.20.4.28513,
please install latest product specific data package or SW bundles; do
not
use old
data
packag
es or
SW bundles
.
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Supported phone models
:
The list of supported models is available once Phoenix is installed by
navigating to the Open Product under the File menu.
Changes/improvements made to from v 2007.12.6.27689 to v
2007.20.4.28513:
For GSM / WCDMA:
-
“Change product code” (BB-5) and “Certificate Restore BB5” the features
are supported in this release these menus can be found under Tools
menu.
Ask your regional security officer for further information
.
-
WLAN auto-tune support added for Willtek 4400 tester.
-
RebuildingCertificatesissues fixed for BB-5 phones.
-
Installation errors are fixed.
-
USB flashing for 6126 (Cingular variant) is fixed.
-
Update to the FPS-8 and FPS-10 Prommer firmware is required.
-
Upgraded FLS drivers to improve FLS-5 flashing success rate.
-
Fixed the installation bugs.
Known limitations/errors:
-
Some BB-5 phones (N-73) may not be able to flash when using FLS-5 and
FBUS connection, if that’s the case use a USB connection.
-
FLS-5 is unable to rebuild IME/ESN and certificates.
Changes/improvements made to from 2007.12.6.27689 to v 2007.20.4.28513:
For CDMA:
-
Update your FPS-8 or FPS-10’s firmware.
-
Added FLS-5 support for the following models: 3155i, 6235, 6265i, 6256i,
6165, 2855i, 2865i, 2355, and 2255.
-
212X, 601X can be flashed with FLS-5 a flash adaptor must be used.
-
Preferred connection to FPS-10 is using the LAN port.
-
The preferred connection to FLS-4S is using the USB port.
Known limitations/errors:
-
FLS-5 is not yet supported for all CDMA phones.
-
FPS-11 has limited success with this Phoenix version.
-
FPS-11 should be used to revive “dead” Phones.
-
Phoenix does not restore the Theme/Background for 3155i, 3155, 3152,
6155, 6155i, and 6152 after Easy Flash.
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General Information:
- FLS-4 and FPS-8 will not flash BB-5 phones except for RM-1 (6630).
- First time installing Phoenix may take a longer time.
- Auto creation of phone data XML-file is an alternative of the fault-log
module, and the path for saving the XML files can be modified with the
new UI under Tools>Options>Phone Info XML files setting menu.
- Rebuilding IMEI/ESN, SIM lock requires Smart card, SX-4 with rebuild
access rights enabled. Please send your SX-4's serial number to your
regional security officer if you need these rights.
- Rebuilding ESN/IMEI with FPS-8 now requires and SX-4 card to be used.
An external smart card reader is needed when using the FPS-8.
- Auto-tuning requires a user registered and activated SX-4 card.
- Changing product codes and restoring certificates in BB-5 products may
require the SX-4 card to be re¬registered with your security officer.
Needed equipment for software update
:
-
Phoenix Service Software version 2007.20.4.28513 (or later), which
includes all needed drivers and flash support files
-
Latest phone model specific Product Data Package or Flash Bundle
-
Flash Update package for FPS-10/FPS-8/FLS-4/FLS-5 (v 07.04.013
included in Phoenix package)
-
JBV-1 Software Update v 18 or later (not valid for JBV-1 RoHS compliant)
-
Parallel Port Driver for FPS-8, if you experience slow file transfer speed via
LPT port
-
PK-1 or PKD-1 Dongle (PKD-1NS for type label printing)
or
-
FLS-4S or FLS-5 POS Flash Dongle
-
Programming devices for updating the phone software
-
Product specific service devices
Note:
-
A complete Phoenix service SW installation package will always
include the latest available drivers and flash update files
-
Please use separate driver of flash support file installation packages
only, if updates occur between complete Phoenix releases
How to install new Phoenix 2007.20.4.28513:
1. Download
phoenix_service_sw_2007_20_4_28513..exe
– application file
from NOL to your computer (e.g. C:\TEMP)
2. Close all other programs
3. Run
phoenix_service_sw_2007_20_4_28513.exe
and follow instructions
on the screen to install Phoenix Service Software.
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears
on the screen
5. If you are prompted to update any existing driver or file versions, select
“yes”
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6. Depending on the operating system PC may require rebooting
7. Allow Windows to register Phoenix components
8. Open Phoenix and update your prommer with the latest software included
in this installation package
9. Use the latest available product specific data packages or flash bundles
with new multi protocol Phoenix.
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Copyright © Nokia Corporation 2007
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